- Introduction
At OpulentLeaf, we are committed to providing a seamless shopping experience, ensuring your luxury products reach you promptly and securely.
- Shipping Times
Orders are processed within 1-3 business days.Standard delivery times vary depending on location, typically between 5-10 business days for domestic shipping and 10-15 business days for international shipping.
- Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order.Free shipping is available for orders above [insert threshold] for domestic customers.
- Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package’s journey.
- Customs and Duties
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. OpulentLeaf is not liable for any additional fees that may be applied during customs clearance.
- Damaged or Lost Goods
If your order arrives damaged or is lost in transit, please contact our support team at support@opulentleaf.com within 7 days of receipt. We will assist you in filing claims with the courier and arrange for replacements as needed.
- Delivery Policy
If your package is undelivered due to incorrect or incomplete information provided during checkout, you will be responsible for any additional shipping costs required to resend the order.
